SHIPPING & RETURNS

RETURN POLICY

All sales on cut fabric are final. However, if we made an error on your order, we are happy to help. Please get in touch with us at hello@kateandbirdie.com.

SHIPPING & DELIVERY

Orders are shipped with Canada Post. We ship within Canada, to the USA and Internationally. Kate & Birdie Paper Co. will not charge any customs charges, duties or taxes on orders shipping to the USA. If any of these charges occur, they are the responsibility of the purchaser, and not of Kate & Birdie Paper Co. Delivery times vary on US and International orders. For any questions about your order, or shipping to your region, please get in touch at hello@kateandbirdie.com.

If you live in Winnipeg and would prefer to skip the shipping charge, we are happy to help. You are welcome to use discount code LOCAL, then send us a note at hello@kateandbirdie.com, and we'll arrange pick up or delivery. 

We currently offer flat rate shipping on all Kate & Birdie orders within Canada, to the USA and Internationally. Product pricing or flat rate shipping fees are subject to change.